Product and Services

G2B e-Services

One stop service platform is an automated process re-engineering service that maintains enhanced security, privacy as well as audit logs. It is an incredibly useful framework that introduces various latest features with extra layers of security and reliability. Our G2B e-Services (OSSP) which stands for One stop service platform, is currently under implementation in BIDA, BEZA, BEPZA because of the ease of accessibility and ease of use. Our platform ensures the safekeeping of the client’s data. Our platform has diverse functionality which can be customized based on the requirements of the customers. As a centralized system, this reduces process time and expenses, also offers end to end application process with data transparency, security and non-repudiation. This platform independent framework has central login facility and authentication system where multi-level security is ensured from a single point. Hence, with single credentials (one email and passwords). It is possible in OSSP to access multiple authorized systems. Third party login systems such as google and UDC are also available here. Moreover, its scalability allows integration of multiple services.

 

Customer flow management solution

As we all know Customers are the most important component for an organization. Both Managing the customer flow and keeping the service quality is not that easy. Our revisionary product, QueuePro, has gained industry wide reputation in the realm of customer flow management solution. It is an effective & systematic queue management system designed to ensure disciplined and guided customer experience. We have implemented our solution in various banks and hospitals along with government facilities to maintain the flow of the customers. Our solution has received positive feedback from our clients and the demand for our solution is steadily growing. Banks or financial organizations use our customer flow management solution QueuePro for giving queue management. It can be used for wide of applications like lobby reception, student lounges, cafeterias, break rooms, call centers, elevator banks, manufacturing floors, Hospitals, super shops, School, College, University, virtually any public space or network. Also, for other popular service-based organization like Bank, Telecom and other OSS centers are also a prior customer of our QueuePro.

 

  • Guiding to right service desks through selection of the exact services
  • Digital Signage with dynamic contents for visitors
  • Service appointment through multiple channels
  • Enabling client to maintain better customer friendly environment
  • Multiple services under same token
  • Optimum resource planning & allocation through analytics
  • Integrating with third party application and devices
  • Central MIS/ monitoring

 

MIS software solutions

Our management information system is a digitalized database management system that can organize financial & other information. It is programmed in such a way that it can generate daily reports on operations for every employee of management for your company. The system can also provide possible on demand report for your special needs and you don’t need to wait for that. The main purpose of our system is to give managers the work feedback of their employee and top management can monitor the company as full system information are shown as a chart. Information displayed by our software typically shows “real” data over against your “estimated” results. We developed MIS application components including; One stop service, Human Resource management, Medical services management, Accounts and Finance, Inventory and Stock management, Asset management, e-Library, Helpdesk management, etc. We provided our solutions to the following clients:

 

  • Bangladesh Council for Scientific and Industrial Research
  • Union Parishad, Computerized Land Management System (CLMS)
  • MIS for Ministry of Women & Children Affair

 

Data Analytics & Data Warehousing

At first, we determine the data requirements or how the data is grouped. Data may be separated by some features. Features may be numerical or be divided by category. The second step is the process of collecting data through the company’s previous and recent database. This will be done through our software. Once the data is collected, it will be organized so that it can be analyzed. Data analysis can take place on a spreadsheet or other form of software that can take statistical data. Once, the data is cleaned & checked, we will ensure there is no duplication or error, and that it is not incomplete. This step helps correct any errors before it goes on to a data analyst to be analyzed. We also provide data warehouse that essentially combines information from several sources of your company into one comprehensive database.

 

System Integration

Our services also include system Integration. We can simplify the process of integrating all the physical and virtual components of your system. The physical components can be anything such as various machine systems, computer hardware, inventory, etc. and the virtual components may be data stored in databases, software and applications. We can add these two components in order to make your workplace simplified.

 

Software development

Business Automation has developed number of solutions for different industry verticals. The solutions are both in Microsoft & open source technologies. The software has been developed following the full life cycle. We made custom Software for your company, business, industry, factory and others. Our custom software can help you to manage your business. We manage your inventory, accounting and everything through our software. We make software that can analyze your recent & previous data to speed up your business growth. Our software can be changed as per as customer requirements. We are committed to satisfy the customers by developing your custom software requirements.

 

Business Process Consulting and Process Reengineering

We’ll help your organization understand and improve your business processes in the short and long term. We guide your business process owners and subject matter experts through business process engineering and reengineering. The former is focused on designing new processes, while the latter is focused on improving existing processes. Our consulting services will help you reduce costs and cycle times by focusing on process modeling and process improvement.

 

Solution Customization

Sometimes a minor change in a business strategy may change the need of your current software solutions. No need to bother about of buying new software, we can customize your current solution as per as your business need. Our Custom Solutions are highly customized programs designed to address an organization’s unique business challenges, such as a change in strategy or major restructuring. We believe, we could give you the best solution customization according to your business structure.

 

ERP solutions—Our Enterprise Resource Planning system provides an integrated and continuously updated view of core business processes using databases maintained by a database management system. Our systems track business resource cash, raw materials, production capacity and the status of business commitments such as orders, purchase orders, and payroll. We supply, Install & Develop the Integrated University Management Process Automation System for National University. We also provide Online Enterprise Resource Planning (ERP) Solutions for Rural Services Foundation (RSF). We have designed developed and implemented the Enterprise Resources Planning Software (ERP) for ACME Pesticides Limited.

 

  • Integrated more than 24 Modules
  • Data Structure and Data Base Design
  • Integration of the Modules
  • Testing and Debugging
  • Installation and Training

 

Training

We had provided training for various projects. Our training program consists of seminars and personnel training facilities. Our array of trainers is dedicated to provide the best knowledge transfer sessions for our valued clients. We had provided training to our valued client from Land Ministry for Mutation Management system recently.

 

Technology Consulting and System Audits

Technology continually evolves even if your business remains constant. Our technology consultants can help you evaluate if your business would benefit from or should be protected against change in technology. IT audit and information system security services deal with the identification and analysis of potential risks, their mitigation or removal, with the aim of maintaining the functioning of the information system and the organization’s overall business.

 

Project Management and System Evaluation

We provide project management service for your company. The service includes the leading the work of a team to achieve goals and meet success criteria at a specified time. The primary challenge of project management is to achieve all of the project goals within the given constraints. We will help you to go through the process in the most easy and efficient way possible. Further for your system evaluation, we will guide you to understand the process of assessing the performance of a complete system to discover how it is likely to perform in live market conditions.

 

Implementation

Implementation is the process that turns strategies and plans into actions in order to accomplish strategic objectives and goals. Implementing your strategic plan is as important, or even more important, than your strategy. A strategic plan provides a business with the roadmap it needs to pursue a specific strategic direction and set of performance goals, deliver customer value, and be successful. However, this is just a plan; it doesn’t guarantee that the desired performance is reached any more than having a roadmap guarantees the traveler arrives at the desired destination.

 

Resourcing

Our goal is to deliver quality professional services to our clients, while earning confidence through the proper assignment of people. This alignment of people and companies allows us to create opportunity. Creating opportunities begins by gaining a complete understanding of what makes each company and candidate unique. This is accomplished by working with and listening to the client team and by conducting thorough interviews and skill evaluations with our candidates. Using this knowledge, Advantage Resourcing is able to provide tailored workforce solutions and qualified Talent that are the right fit for each company.

 

Solution Support

Our team is made up of engineers, not salespeople – meaning that the person that answers your call or e-mail is the person that can provide the support you need. We pride ourselves on our core values – which are to be open and honest at all times with our customers and whoever you come into contact with at Solution Support will be Friendly, Capable and Professional. We only ever recommend products and services that are genuinely suitable for your business and all our solutions are tried and tested – so we know them inside out.