Company overview

Business Automation Ltd. is a pioneering an ICT company of Bangladesh with both local and global footprint. It has over 20 years of experience under its belt with more than 300 clients. With our pool of experienced human resources and comprehensive understanding of the diverse business verticals, we enable our clients to amplify their performance and open up new business opportunities.

The company has been driving its operation to achieve the following vision:

“To empower organizations for better customer experience using technology, process and people. Its goals also include being the first choice among customers and employees.”

The company’s portfolio of services includes:

• E-License and Process flow Management
• One Stop Services (OSS) System
• Customer Relationship Management System (CRM)
• Customer Flow Management System
• Mobile Application,
• Integration with Stakeholder Through API Connectivity
• Web Portal & Website development
• Monitoring dashboard system development
• Help Desk and call center support on 24/7
• Maintenance & Technical Support Service
• SMS based solution
• Providing ICT related training
• Digitization work for any Government and Private Organization

The company has been pioneering in many areas in IT solutions in Bangladesh including custom software, software packaging with e-learning solution, website & web portal development, call accounting system, home grown IVR system, corporate messaging solutions, e-Governance solution, document archiving and document management, content development, etc.

Business Automation engages resources with specialized knowledge of each practice to provide the best solutions possible for both public and private sectors clients. The result is a response tailored to each project fully reflecting the intent of the client’s policies and priorities, significantly improving service delivery and performances. We are committed to transfer knowledge and skills to our valuable clients with added maximum value through our engagements.

Business Automation is a CMMI level 3 & ISO 9001:2015 Quality Management System Certified. Also certified by IT auditor on IS control.

Mission:

Partnering with clients to master their challenges through people, services and solutions.