Phonebanking for Investment Corporation of Bangladesh (ICB)
The purpose of this Software Product is to enable the Investors of ICB to access required information through simple telephone call to ICB Central Database. One of the parts of better customer support service is Customer Helpdesk. The main theme of such solution is ‘Customers will be able to get help/information 24 hours by dialing a telephone or even from their mobile’. The System has all the functionality to incorporate the data of different format in different media. The TTIS System characteristics are totally integrated, open, scaleable, modular and it help to manage and operate the whole operations more effectively. The software ensure high level of security through use of password, user level and authorization scheme.